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How do I make a transaction when it appeared an error "didn't provide rights to do this operation"?

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TDB Online service has the following types of package:

  1. Online Info - Checking your account

  2. Online Plus - Daily transaction limit of 200 million MNT

  3. Online Premium - Daily transaction limit of 500 million MNT

If there appeared an error "didn't provide rights to do this operation", it means you are using Online info service.  So please get registered in Online Plus or Online Premium.

What should I do If I block my TBD online login password?

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You can also click on the "Recover Password" button, enter your user name, bank-registered e-mail address and CAPTCHA code then click on the "Continue" button. Then, without closing the window, enter the 6-digit activation code received by e-mail and click on the "Recover Password" button.

You can also go to the nearest branch of our bank with your official letter to authorized employee of the organization.