Frequently asked questions
What should i do if i lose my card?
As soon as you lose your card, call the 24-hour number 18001977 to cancel your card.
How can I find out if I have forgotten my card PIN?
You can get a new pin code by sending an email to [email protected] from the email address registered in the bank and filling out the form manually.
What if the card is confiscated at a foreign ATM?
First of all, you need to temporarily block your card by sending an email to [email protected].
What should be considered for online shopping with your card?
You should carefully check the availability and reliability of the website from which you are purchasing the goods and services.